How we work
From first call to go-live, we do it with you
Buying software shouldn't be confusing. Here is exactly what happens when you work with JonakiSoft.
- 1
Talk to us and see a free demo
Call, WhatsApp or send the form. We show you the software online or at your place, using examples from a business like yours, and answer every question.
- 2
Get a written quote
You get a clear price: the plan, setup, training and anything extra. Nothing is charged that isn't on the quote.
- 3
Setup and data import
We create your account, set up branches, products or classes, prices and users, and bring in your old data from Excel or your old software.
- 4
Training for your team
We train the owner, managers and counter staff on site or online, and give you short guides in Bangla.
- 5
Go live — we stay with you
On your first days we watch closely and fix anything quickly. After that, you get updates and support by phone, WhatsApp and support tickets.
Cloud or installed — your choice
Most of our software comes both ways. We help you pick.
Cloud (monthly or yearly)
- Nothing to install — open it in the browser
- Use it from any branch, at home or on your phone
- Daily backups and updates are done by us
- Small monthly fee, no big payment up front
Installed (pay once)
- Runs on your own computer or server
- Works without the internet
- Pay once; yearly support and updates are optional
- Your data stays inside your office
Common questions
Is my data safe?
Each customer's data is kept separate, every screen checks who is asking, passwords are stored encrypted and important changes are logged. Cloud data is backed up every day.
What if the internet goes down?
Our pharmacy and restaurant POS keep taking sales offline and sync when the connection is back. If you need the software to run fully without internet, choose the installed version.
Can I move from the software I use now?
Yes. Send us an Excel export of your products, customers, students or employees and we import it for you.
Do I need new computers?
Usually not. The software runs in a normal browser on the PC, laptop, tablet or phone you already have. We'll tell you if you need a receipt printer or barcode scanner.
How do I get help after I start?
Call or WhatsApp us during office hours, or open a ticket on our Support page any time with your licence key.
Let's light up your business
Book a free demo. We'll show you the software, answer your questions and give you a clear price — no pressure.